Last updated: July 28, 2026

This Privacy Policy describes how Heal Her Soul Healthtech Private Limited (the "Company", "HealHerSoul", "We", "Us" or "Our") collects, uses and discloses information when you use this website, healhersoul.co.in (the "Site"), and explains your rights regarding that information.

By using this Site, you agree to the collection and use of information in accordance with this Privacy Policy. Because HealHerSoul works in women's health, pregnancy and emotional wellbeing, we take particular care with anything sensitive you choose to share with us.

Interpretation and Definitions

  • Company refers to Heal Her Soul Healthtech Private Limited, a DPIIT-recognized startup headquartered in Bangalore, Karnataka, India.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Site or Service refers to the HealHerSoul website, accessible from healhersoul.co.in.
  • Usage Data refers to data collected automatically, generated by use of the Site or from the Site's infrastructure itself.
  • You means the individual accessing or using the Site, or the organization on behalf of which such individual is accessing or using the Site.

Information We Collect

Personal Data You Provide

Across our Contact & Book a Session, Careers, Service Request, and Get Involved (volunteer, partner, sponsor) forms, we may ask you to provide information such as:

  • Full name, email address and phone number
  • The program, workshop, role, or type of support you are enquiring about
  • Organization or institution name, where relevant (partnerships, CSR, media)
  • A LinkedIn or portfolio link, and a resume/CV file, when applying for a role
  • Any message, health-related context, or personal circumstance you choose to share with us to help us match you with the right counsellor, program, or care

Submitting any of our forms is entirely optional. If you choose not to provide certain information, we may be unable to respond to your enquiry, application, or request.

Sensitive & Health-Related Information

Because HealHerSoul supports women through pregnancy, postpartum care, and emotional wellbeing, information you share with us in a message, consultation, or counselling context may include sensitive health or personal details. We treat this information with the same confidentiality expected of any medical or counselling relationship, use it solely to provide you with appropriate care, guidance, or a referral to the right counsellor or clinician, and do not use it for advertising or share it for marketing purposes.

How Form Submissions Are Handled

When you submit a form on this Site, the information is sent directly to our team and used solely to respond to your enquiry, application, or request, and to keep an internal record of that correspondence. It is not stored in any public-facing database on our servers.

WhatsApp

If you choose to message us via the WhatsApp button on this Site, that conversation takes place on WhatsApp's platform and is governed by WhatsApp's own privacy practices, in addition to this Policy.

Usage Data

We may automatically collect standard Usage Data when you visit the Site, such as your device's IP address, browser type and version, the pages you visit, and the time and date of your visit. This is common to virtually all websites and is used only to understand how the Site is used and to keep it secure.

Cookies

This Site does not use tracking or advertising cookies. For more detail, see our Cookies Policy.

How We Use Your Information

  • To respond to enquiries submitted via our Contact, Careers, Service Request, or Get Involved forms.
  • To match you with the right healing program, workshop, counsellor, or maternal care support.
  • To process career applications and volunteer or partnership enquiries.
  • To send you the HealHerSoul company profile or other information you have specifically requested.
  • To maintain the security, performance and proper functioning of the Site.
  • To comply with applicable legal obligations.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Program & Session Payments

HealHerSoul does not collect card, UPI, or bank login details directly through this Site. Where a program, workshop, or session involves a fee, reaching out through the Site confirms your interest only — our team communicates payment instructions to you separately, and any payment you make is handled entirely by your own bank, UPI app, or payment provider.

Retention of Your Personal Data

We retain personal information submitted through our forms only for as long as reasonably necessary to respond to your enquiry, provide the requested care or service, and comply with our legal and accounting obligations.

Disclosure of Your Personal Data

We may disclose your personal information if required to do so by law, in response to valid requests by public authorities, or where we believe in good faith that disclosure is necessary to protect the safety of you or another person, protect our rights, or investigate wrongdoing in connection with the Site.

Security of Your Personal Data

We take reasonable, industry-standard steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

This Site is not directed at children under 13, and we do not knowingly collect personal data from anyone under 13 through our forms. Where our outreach and awareness programs (such as our school-based menstrual hygiene campaigns) engage with minors, this happens in person, through schools and guardians, and not through personal data collected via this Site. If you believe a child has provided us with personal data without appropriate consent, please contact us and we will remove it.

Links to Other Websites

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content or privacy practices of any third-party site. We encourage you to review the privacy policy of every site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date above.

Contact Us

If you have any questions about this Privacy Policy, you can reach us: