This Refund Policy explains how Heal Her Soul Healthtech Private Limited handles payments, registrations and cancellations for any paid offerings on healhersoul.co.in.
Programs, Workshops & Sessions
Reaching out about a Healing Program, Workshop, or 1:1 / Group Support session through this Site confirms your interest only — payment is not collected directly on the Site. Our team communicates pricing and payment instructions to you separately, and your seat or session is confirmed once payment is received.
Unless otherwise agreed in writing at the time of booking:
- Cancellations made more than 48 hours before a scheduled workshop or session are eligible for a full refund, less any payment-processing charges already incurred;
- Cancellations made within 48 hours of a scheduled session, or after a counselling or consultation session has taken place, may not be eligible for a refund, at our discretion;
- If a workshop or program is cancelled or rescheduled by us, you will be offered a full refund or the option to transfer to a future session;
- For ongoing multi-session programs, unused sessions may be eligible for a pro-rated refund where you need to discontinue for a genuine medical or personal reason — please contact us to discuss.
Get Involved: Sponsorship & Donations
Where you sponsor a woman's care, a workshop seat, or otherwise contribute through our Get Involved page, these contributions go directly toward program delivery. If a specific sponsorship cannot be fulfilled as intended, we will contact you to discuss a refund or redirection of your contribution to an equivalent program.
Partnerships & Institutional Engagements
Corporate, clinical, or institutional partnerships, and bespoke workshop arrangements for organizations, are governed by the specific terms set out in the agreement for that engagement, rather than by this general policy. Please refer to your specific agreement, or contact us directly, for the applicable terms.
Careers & Volunteering
Our Careers and volunteering opportunities do not involve any payment from applicants — there is nothing to refund. If you are ever asked to pay a fee to apply for or secure a position or volunteer role with us, please treat this as suspicious and contact us immediately, as it does not reflect our practice.
Company Profile / Brochure Requests
Downloading our company profile or submitting a Service Request is free and involves no payment.
How Refunds Are Processed
Where a refund is approved, we will process it using the same payment method you originally used to pay our team, within a reasonable timeframe, typically within 14 business days of approval.
Contact Us
If you have any questions about this Refund Policy, or believe a payment needs review, please contact us:
- By email: talkto@healhersoul.co.in
- By WhatsApp: +91 70304 41000